Summer Sale: 30% Off All Necklace

FAQs

SHIPPING POLICY

Processing Time – 1-3 business working days

Shipping Times & Prices

UK :  1-3 business working days (£1.50)

International : 5-7 business working days (£4.50)

( These times may include more delays due to Covid-19)

 

How long will it take to get my jewellery?

Processing time: 1-3 days

Depends on the type of delivery selected; e.g next day delivery - processed in 1 day and delivered the next.

What material is the jewellery made of?

The jewellery sold is gold plated.

For best care of your jewellery, do not shower with your items. If handled with care your jewellery will last for long time. If your items do term, it is due to the metal-to-skin oil reaction. As a result, we aren’t responsible for the return or exchange of your item.

Damages

Please contact us within 7 days of your purchase if you notice anything wrong with your order.

Do you ship internationally?

Yes, we do!

What if my package is lost?

ACB Jewellery is not responsible for items that are lost by the mail carrier or by any shipping service.

What payments methods are accepted?

We accept Visa, MasterCard, American Express, PayPal, Apple Pay

How are we making sure your orders are Covid-19 free?

All orders will be processed in a clean environment, that has been wiped down with disinfectant, and we will be wearing gloves and a mask while processing your orders.